Learning each team's responsibilities in software testing for beginners


 Abstract

                Software testing careers are one of the future professions that the world needs. Continuous development based on the requirements of the work mechanisms raises the facility to increase the quality between the software testers, developers, and end-users. This article looks at the practices of the software testing style. The TESTQUAL tool allows business managers to quantify the level of service provided by their testing function and consider it as a concurrent service with the software development process. I chose a quantitative methodology with a brief questionnaire that includes the gaps at the inter-team level, explores the types of issues raised, and investigates the quality of interactions between teams. Searching for adaptable methods in large projects This career requires deep improvements in knowledge sharing between the inter-team and end-users. This will support beginners in discovering the responsibilities of each team.

Keywords: inter-team, knowledge sharing, knowledge management, agile software development, software testers, developers, end-users, TESTQUAL tool.


Introduction

Software is everywhere; we cannot dispense with it. These requirements require evaluation by experts in the field to decide if they are best practices or if there are better solutions. The software tester's career is one of the future professions that the world needs to build to build global best practices. Because This supports beginners in the software tester field to enter this world by supporting them with the required responsibilities for each team. It helps to see best practices, provide advice about improvements, and highlight the requirements of employers. Identify improvements that increase the quality of the demand specification. User experience evaluation practices propose seeing your finished product and customer reactions before accepting any expensive commitments. (Florea, 2018, p.33).

That helps to identify improvements that increase the quality of the demand specification. Employers want software testers to have the following: responsibility; focus on details; work ethics; focus on quality; ability to work under pressure; and commitment. Stakeholders constantly need to ensure that their programs work with the required efficiency. (Florea, 2018, p.54). I will look at the inter-team level. Explore the types of issues raised, and investigate the quality of interactions between teams. searching for adaptable methods in large projects and differences among diverse stakeholders in the rating of team performance.

Most beginners in the software field constantly search for the best start that leads them to the exact path. The first thing that comes to mind is the required responsibilities of each team. The second thing is to identify the best practices and improvements and how we can highlight the demands of employers.


The responsibilities of the Software test manager and testers

Projects beginning with roles and responsibilities work harder toward the chief goal. The project includes a test manager and testers. The test manager leads the tester team to work at the required pace. The project leader or test manager covers this task: "test planning, test control, and test reporting activities" (Homes, 2012, p. 212). Testers' responsibilities include generating and designing tests to execute the test cases. Compare and confirm that the actual data matches. "resulting from the execution of the software on the input data and the expected data." " In the event of a discrepancy between the two, the tester generates an anomaly report, which determines whether it is a software failure or a defect in the test specification or execution." The tester decides whether a correction should be implemented. (Homes, 2012, p. 213).


How can you improve the quality?

Recommended practices that lead to the required improvements represent a supreme role between the testers and the quality team. The developer's team works on customer demand and then starts coding and designing the program. After they complete their task, they refer a project to the test team to establish the test and make sure they comply with the requirements. "Quality assurance ensures that the organization's processes and its best or recommended practices are implemented and applied correctly. Continuous process improvements to increase their efficiency and effectiveness, and thus the organizations’ efficiency and effectiveness, and attain a higher maturity level are additional goals for quality assurance testing. It identifies defects and failures and provides information on the software and the risks associated with its release to the market." (Homes, 2012, p. 6). Today’s end users, who have become more technologically competent and sophisticated (Davis et al., 2009), have significantly higher expectations about software quality. (Yang et al., 2011). Employers always demand what makes their customers happier and search for a design that brings pleasure to the end user. The developer's team, testers, and quality assurance must work together to accommodate the demands of employers.

When developing organizational knowledge, inter-team knowledge sharing is essential (Chau & Maurer, 2004). It is important to have both intray and inter-team knowledge sharing. One essential aspect of inter-team knowledge sharing is that it enables scaling and reuse of already present knowledge across teams, and another equally critical aspect is that inter-team knowledge sharing facilitates the creation of collective knowledge, which may enhance organizational performance, innovation, and quality and make all teams work in constant tune (Dahlqvist, M., & Forsberg, J.2018). Planning and structure are critical for efficiently sharing knowledge across teams because small issues can be resolved ad hoc, but more complex issues must be incorporated into existing plans.(Dahlqvist, M., & Forsberg, J.2018). Excellent management must support their team to engage simultaneously between them and enable the goals set for each stage.


The most excellent software testing style practice

The most excellent practice of the software testing style is to provide end-users with high-quality software without bugs. This always reduces project delivery time with excellent quality and ensures the fulfillment of all end-user necessities. It is considered a concurrent service with the software development process rather than a sequential line of responsibility. In addition, we must provide software testing as a service under two types of service: one to developers and the other to end-users with a tool for determining the quality of services provided by the testers called "TESTQUAL." (Yang et al., 2011). TESTQUAL represents an " implementable tool that will allow IT and business managers to quantify the level of service quality offered by their testing function." It can be administered to the receivers of testing services at multiple intervals in the development process. " (Yang et al., 2011).

Traditional practices have not been updated as they are incapable of meeting the requirements of either software developers or end-users, and it is necessary to improve the mechanisms of interaction between developers, testers, and end-users. One suggestion is to provide testing as a service to analyze the value of the IT unit to define an organized set of services for each of the clients. The entrants and outside the institution without the services provided by the testers Detecting software errors and being able to verify them is a burden on the developer's team. 

Today, the role that testers play is more important and meets the needs of the end-users. Therefore, the new model aims at user satisfaction and mapping business requirements to a more comprehensive role than testing code. The aim of engaging testers at an initial stage in the developers' work helps to discover defects at a developmental stage to avoid the exorbitant cost in case they are discovered belatedly. The new model aims at three particular concepts to verify the goal of making sure the program satisfies the technical specifications. Validation is to ensure it achieves the business requirements of end-users and detects defects to direct developers with the required feedback.

Quantitative methodology targets experts in the software testing field.

I chose a quantitative methodology with a brief questionnaire to give to 10 people. I chose this methodology for multiple reasons. Initially, it allows me to choose my specific public to refer questions to experts in the field. Ultimately, a quantitative methodology is useful to analyze the feedback from diverse views and to provide the most effective practices that help to make the required improvements.

The questionnaire contains nine questions. According to the findings, 66.7% of those polled were software testing experts. Seven questions remain based on long answers. The third question focused on the inter-team level. The results are in. Some of them provide advice, but most comments explain that each team must produce a certain level of quality checks, which I like better as this process will move on to the standard quality to guarantee workflow rights between developers and end-users. The fourth question centers on methods in large projects; the value of the results focuses on these models: agile and exploratory, spike, flexible approach, and working agreements. On the next question, I observed a more beneficial interaction in the feedback. The question focuses on the differences among diverse stakeholders in the rating of team performance. Some of them focus on quality vs. time and cost. Others advise using the agile method, holding meetings with stakeholders, and utilizing the various available teams. which leads to discovering ways to improve their way of approaching and performing.

The last two questions identify enhancements that increase the quality and advise about improvements to meet the demands of employers. What I like better on a staff scale is serving employees as if they were customers. Respect their opinions without passing judgment on their work. This method forces us to think outside the box and provides creative ideas and opinions. At that point, an effective environment causes trust among employees and stays away from the negative things that hinder work. On a customer scale, the team must give insight into the cost of early testing. Deliver the customer about the improvements in the project, the cost of repair, planning, testing, and reporting. Hence, he is willing to do anything to achieve his requirements. "Agile approaches, one of the key methodologies used in today’s software projects, often rely on user interface mockups to capture the goals that the system must satisfy." ( Urbieta et al., 2018).

"Agile practices have been widely used in the software industry to develop systems on time and within budget, with improved software quality and customer satisfaction." (Wang and Wagner, 2018). "Agile software development puts an emphasis on highlighting the central role in software development." Therefore, being a team player is essential. (Florea, 2018, p.62). "Large projects are inherently risky." The failure risk is reduced rather than increased with the use of agile methods instead of non-agile methods. " (Jrgensen,2018, p.189). This leads us to understand that agile methods help projects to achieve the desired end and eliminate risks and raise the quality between the inter-team and the end-user. "Some methodologies like Design Sprint are proposing to build realistic prototypes to be validated with final users as soon as possible." Then, these methodologies propose seeing your finished product and customer reactions before making any expensive commitments. Then, it’s also necessary to explore in the future how to adapt and process these tag notations in general-purpose tools like Microsoft PowerPoint and Keynote. A user experience evaluation for the tagging task will help to identify improvements that increase the quality of the requirement specification. ( Urbieta et al., 2018).


In conclusion, a software testing career is a fascinating world, and it is scalable very quickly, and you must adapt yourself to client requirements in line with the competition with stakeholders to provide the required needs to their clients. Software testing functionality requires teamwork and sufficient effort to improve personal skills and generate solutions to problems that you may encounter in any program. The teams should work together from the start of the project and provide a platform for knowledge sharing between teams. meeting with the inter-team to learn the necessary methods for the project Creating realistic prototypes to solicit feedback from end users Inform stakeholders and end-users at every stage to ensure the required quality and prevent late adjustments to prevent wasted time and money.

References

Software Tester, We Want to Hire You! an Analysis of the Demand for Soft Skills by Raluca Florea from https://link.springer.com/chapter/10.1007/978-3-319-91602-6_4

Homès, B., & Homès, B. (2012). Fundamentals of software testing. ProQuest Ebook Central https://ebookcentral.proquest.com

Yang, Y., Onita, C., Zhang, X., & Dhaliwal, J. (2011). TESTQUAL: Conceptualizing Software Testing as a Service. E-Service Journal, 7(2), 46-65. doi:10.2979/eservicej.7.2.46

Dahlqvist, M., & Forsberg, J. (2018). Inter-team knowledge sharing : A case study on co-located teams’ drivers and barriers for KS (Dissertation). Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-149528

yang.wang,stefan.wagner (2018)Combining STPA and BDD for Safety Analysis and Verification in Agile Development: A Controlled Experiment from https://link.springer.com/chapter/10.1007/978-3-319-91602-6_3

Matias Urbieta, Nahime Torres, José Matias Rivero, Gustavo Rossi, and F. J. Dominguez-Mayo (2018) Improving Mockup-Based Requirement Specification with End-User Annotations from https://link.springer.com/chapter/10.1007/978-3-319-91602-6_2#citeas